By Dennis Groves
A tricky, difficult, and eventful trip is printed during this state-of-the-art company tale. Greg, the corporate President, makes use of the newest version of the relied on general, The Oliver Wight type A list for company Excellence, to rework his company from mediocrity to top functionality. What he learns approximately senior administration duties and behaviors drives him to accomplish impressive rewards and advantages, no longer the least of that is his company's survival.
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Additional resources for Achieving Class A Business Excellence: An Executive's Perspective (The Oliver Wight Companies)
We sensed something was up just by the way you acted. It felt to us that you were chomping at the bit to ask us some tough questions, but you’d always pull back, shift position in your chair, and look uncomfortable. ” The rest of the team echoed Sara’s comments and made Greg feel at home. The meeting reinforced Greg’s confidence that he had made the right decision. “And I thought I was being very cool when I was here last month. ” They appreciated his humor. ” responded Tony Caruso, VP Manufacturing, prompting a collective chuckle from the group.
We have a great team. They are well qualified, and some are well-known outside Amalgamated. We encourage our people to publish in various journals to enhance their reputation as well as ours. indd 21 8/13/08 10:01:54 AM 22 Achieving Class A Business Excellence deal of pride in how well we develop our engineers and scientists, and how well we can design products from the standpoint of speed, quality, and cost. ” Greg wanted more information. “That’s impressive, Matt. You have every reason to be proud of your development team.
I’m looking forward to talking with you, Matt, about the new products we’re working on. I’d also like to learn a little more about your Information Services (IS) group, things like the Information Technology (IT) infrastructure, capacity, the Enterprise Resource Planning (ERP) system, and future developments. “In the meantime, I want all of you to be clear that my door is always open. ” There was a good deal of positive energy and chatter in the room as the meeting broke up two hours later. Greg felt good about the first encounter with his staff and was thankful that the waiting was over.